TURTLE PEAK

CLIMBING THE PEAK: CUSTOMER SERVICE INSIGHTS FOR YOUR BUSINESS

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champion customer service

5 Mistakes That Keep You from Providing Champion Customer Service

Are you looking for things that are holding your business back from providing the best…

world class customer service

5 World-Class Customer Service Tips for Fitness Studios

The average attrition rate of health clubs and fitness studios is over 28%. It might…

reputation management companies

How Reputation Management Companies Can Help Your Healthcare Practice

When healthcare practices get negative press or reviews, they typically see their number of patient…

customer service trends

Customer Service Trends That Will Dominate 2020

There used to be a poster hanging in offices that showed a man in a…

bad customer service

How Does Bad Customer Service Affect Your Business?

When was the last time you had a bad customer service experience? Chances are that…

customer service training ideas

5 Customer Service Training Ideas for Small Businesses

Customer service is the core pillar of most businesses. 92 percent of consumers say that…

how to deal with difficult customers

Keeping Great Customer Service: How to Deal with Difficult Customers

According to a recent survey, 82% of customers can leave a company due to poor…

7 Easy Hacks For Writing Great Customer Service Email

In today’s world, email is one of the leading forms of communication. Did you know…

inbound and outbound

Inbound vs. Outbound: Which Customer Support Service Is Better For My Business?

About 70% of buying experiences depends on how customers feel they are being treated. Based…