TURTLE PEAK

CLIMBING THE PEAK: CUSTOMER SERVICE INSIGHTS FOR YOUR BUSINESS

OUR LATEST THOUGHTS

companies with the best customer service

Learn From the Greatest! 3 Companies With the Best Customer Service

86% of customers decide to stop doing business with a company because of a negative…

retail customer service

5 Helpful Retail Customer Service Strategies to Remember

Have you ever had to deal with Comcast’s customer service agents? If not, then you’re…

email to customer

The Lasting Effects of a Good Response Email to Customer Complaints

Are you looking for ways to improve your company’s customer service? Earning a new customer’s…

champion customer service

5 Mistakes That Keep You from Providing Champion Customer Service

Are you looking for things that are holding your business back from providing the best…

world class customer service

5 World-Class Customer Service Tips for Fitness Studios

The average attrition rate of health clubs and fitness studios is over 28%. It might…

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How Reputation Management Companies Can Help Your Healthcare Practice

When healthcare practices get negative press or reviews, they typically see their number of patient…

customer service trends

Customer Service Trends That Will Dominate 2020

There used to be a poster hanging in offices that showed a man in a…

bad customer service

How Does Bad Customer Service Affect Your Business?

When was the last time you had a bad customer service experience? Chances are that…

customer service training ideas

5 Customer Service Training Ideas for Small Businesses

Customer service is the core pillar of most businesses. 92 percent of consumers say that…