5 TIPS FOR PROVIDING EXCELLENT CUSTOMER SERVICE

5 TIPS FOR PROVIDING EXCELLENT CUSTOMER SERVICE

21 ST DEC 2017 Consumers are pickier than ever. Since they are inundated with choices on the internet, attracting them to your business and earning their loyalty is increasingly difficult. Being pretty good just isn’t good enough anymore. Excellent customer service...
WHY YOUR BUSINESS SHOULD OUTSOURCE CUSTOMER SERVICE

WHY YOUR BUSINESS SHOULD OUTSOURCE CUSTOMER SERVICE

2 ND JAN 2018 Good customer service is a very important part of your business. It’s easier to keep current customers coming back than having to find new ones. In fact, a loyal customer is actually worth about 10 times more than what they first bought. Are you...
HOW TO PROVIDE GENUINE CUSTOMER SERVICE

HOW TO PROVIDE GENUINE CUSTOMER SERVICE

26 TH JAN 2018 Excellent customer service is the backbone of any effective company. It doesn’t matter how great a product is, customers are going to need support. It’s important to provide an experience that encourages confidence while providing helpful answers. Yet...
7 EASY HACKS FOR WRITING GREAT CUSTOMER SERVICE EMAIL

7 EASY HACKS FOR WRITING GREAT CUSTOMER SERVICE EMAIL

27 TH JAN 2019 In today’s world, email is one of the leading forms of communication. Did you know that over 73% of millennials prefer to use email when dealing with companies? That’s huge, and ungenuine email interactions can severely hurt your business. If you’re...